Approving Uploaded Numbers

Once you have uploaded numbers to Live Platform, you need to login to your Customer app and Synchronize the numbers which are initially displayed under the UnSynced Numbers tab. Once synchronized, the numbers are moved to under the Synced Numbers tab and you can also view them in the Zoom app under the Phone numbers tab.

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To synchronize the uploaded numbers:

1.

Open the Invitation link sent in the email (Customer) (see Download and Install Carrier App); the Live Platform app opens. The numbers uploaded by the AudioCodes Live Partner are displayed under the UnSyncNumbers tab.

Numbers can be filtered according to date of consent and creation.

2.

Select the check box adjacent to the numbers to synchronize or click the Number check box to select all numbers, and then click Sync numbers. You can alternatively click Reject Numbers to reject the numbers. You can also click Export CSV to export the numbers to a CSV file.

Once confirmed, the numbers are displayed under the Sync tab in the Live Platform Management portal and in the Zoom app under the Phone numbers tab.